Refund policy

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Exceptions and non-returnable items

Some items may not be eligible for return.

Contact us if you have questions about whether a specific item can be returned.

Refunds

Contact us immediately if an item is defective or damaged, or if you received the wrong item. We will be happy to organize a reorder or a refund to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation or report damaged items, please contact us at mizuriau@gmail.com